Help Center
Everything you need to know.
Find answers, understand the platform, and get started.
How do I create a campaign?+
Register, complete your brand profile, and wait for admin approval. Once approved, create a campaign with deliverables, budgets, and timelines, then invite creators.
How does creator discovery work?+
Search creators by platform, category, engagement rate, audience demographics, and country. Shortlist the right mix and send campaign invitations directly.
Can I modify a campaign after launch?+
Core terms are locked once a campaign is active to ensure fairness. You can still invite new creators and manage individual deliverables within the defined structure.
How do I review deliverables?+
Creators submit drafts to your dashboard. Review the content, approve it, or request changes with specific feedback. Final content is submitted as a live link.
What happens if I reject content?+
You can request revisions within the defined limits. If final content doesn't meet requirements, the deal terms govern next steps. Funds stay protected in escrow.
Glossary
Key terms explained.
- Campaign
- A project created by a brand containing budget, timeline, deliverable templates, and target metrics.
- Deal
- The agreement between a brand and creator. Contains all deliverables, payment terms, and contract status.
- Deliverable
- A single unit of work — reel, post, story, or video — with platform, deadline, requirements, and payment.
- Escrow
- Secure payment holding. Funds are locked before work begins and released only after deliverables are approved.
- Invitation
- A brand's request to a creator to join a campaign. Works even if the creator isn't registered yet.
- Milestone
- An approval checkpoint tied to deliverable completion that controls payment release readiness.
How It Works
The Upstage workflow.
1
Brand funds escrow
Payment is locked in escrow before any work begins. Creators see the commitment upfront.
2
Creator delivers
Content is submitted as drafts, reviewed by the brand, revised if needed, and approved.
3
Payment released
Funds transfer to the creator automatically once the brand approves final deliverables.
Get Started
Choose your path.
Start as a Brand
Launch your first escrow-backed campaign in three steps.
1
Register your brand profile2
Get admin approval3
Create your first campaignJoin as a Creator
Start receiving brand invitations for free.
1
Create your free account2
Connect YouTube, Instagram, or TikTok3
Start accepting brand invitationsStill have questions?
We're here to help.
support@upstageonline.inWe typically respond within 24 hours.