UpStage Platform Terms and Conditions (For Brands & Agencies)

1. PLATFORM ROLE

UpStage ("UpStage", "Platform", "Company") provides a software platform that facilitates:

• deal structuring
• contract generation
• payment coordination
• workflow tracking

UpStage does not:

• act as an agent, employer, or partner of any User
• guarantee performance of any creator
• create any employment relationship

UpStage acts solely as an independent facilitator.

2. USER ELIGIBILITY

You represent that:

• you are a legally registered entity or authorized individual
• you have authority to enter binding agreements
• all information provided is accurate and complete

UpStage reserves the right to suspend or terminate access if any information is false or misleading.

3. ACCOUNT RESPONSIBILITY

You are responsible for:

• maintaining account confidentiality
• all actions taken under your account
• ensuring authorized access only

Any unauthorized activity must be reported immediately.

4. CAMPAIGN ENGAGEMENT

When you engage a creator through the Platform:

• you agree to the campaign terms defined in the applicable agreement
• you are responsible for providing accurate briefs and approvals
• you acknowledge that creator performance is independent of UpStage

5. PAYMENTS

5.1 Payment Structure

• all payments must be made through approved Platform methods
• payments may include:

• creator compensation
• platform fees
• processing fees

5.2 Payment Processing

• funds may be held temporarily for execution purposes
• release of funds is conditional upon milestone approval
• UpStage does not guarantee payment reversals once funds are released

5.3 Fees

• platform fees are non-refundable unless explicitly stated
• payment gateway fees are non-refundable

6. APPROVAL AND DELIVERY

You agree to:

• review deliverables within the defined timeframe
• provide clear acceptance or revision feedback

Failure to respond within the approval window may result in:

• deemed approval
• automatic progression of payment flow

7. CANCELLATION AND REFUNDS

• prior to campaign start: refunds may be issued subject to deductions
• after partial execution: refunds are proportional to incomplete work
• completed and approved work is non-refundable

8. PLATFORM LIMITATIONS

UpStage does not:

• verify accuracy of creator metrics
• guarantee campaign outcomes
• ensure audience engagement or ROI

You acknowledge that influencer marketing involves inherent variability.

9. PROHIBITED USE

You shall not:

• misuse the Platform for fraudulent activities
• bypass Platform payment systems for active deals
• engage in unlawful or misleading campaigns
• attempt to reverse engineer or exploit the Platform

10. INTELLECTUAL PROPERTY

• Platform technology and systems remain property of UpStage
• campaign content rights are governed by individual agreements

11. CONFIDENTIALITY

You agree to keep confidential:

• deal terms
• pricing
• platform processes

unless disclosure is required by law.

12. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

UpStage shall not be liable for:

• indirect or consequential damages
• loss of revenue, profits, or data
• disputes between Brand and Creator

Total liability shall not exceed the fees paid to UpStage for the relevant transaction.

13. INDEMNIFICATION

You agree to indemnify and hold harmless UpStage from:

• claims arising from your campaigns
• violation of laws or third-party rights
• misuse of the Platform

14. TERMINATION

UpStage may suspend or terminate your account:

• for breach of these Terms
• for fraudulent or suspicious activity
• at its discretion with notice

15. GOVERNING LAW

These Terms shall be governed by the laws of India.

Jurisdiction: Hyderabad, Telangana, India.

16. MODIFICATIONS

UpStage may update these Terms at any time.

Continued use of the Platform constitutes acceptance of updated Terms.

17. CONTACT

For any queries:

support@upstageonline.in

Hyderabad, Telangana, India